FAQS

1. How can I place an order? You can shop directly through our website or message us via WhatsApp or Instagram DM.
2. Do you offer international shipping? Yes, we ship worldwide. Delivery times and rates vary based on your location.
3. How long will it take to receive my order? Orders are processed within 1–7 business days. Delivery within the UAE typically takes 1-4 business days.
4. Are your products handmade? Yes, most of our products — especially dresses and bakhoor — involve artisanal work, handcrafted with care.
5. Can I exchange or return my item? Returns are accepted only in the case of damaged or incorrect items. Please see our Return Policy for details.
6.How can I contact customer care? Via WhatsApp, email, or Instagram DM — see our Contact Us section for full details.